Integrity and ethics are integrated into everything we do at Bright Health. It is foundational to our mission to make healthcare right together. We are committed to promoting a culture of trust, accountability, compliance, and ethics and will always make this a centerpiece of our culture and operational practice.
Leading our effort to promote a culture of ethics, integrity, and compliance is our corporate Compliance Program. The program spearheads the implementation of internal policies and procedures to ensure adherence to laws, rules, and regulations applicable to our organization. Our compliance team tracks the rules set by government bodies and implements, oversees, and enforces their adherence throughout our entire organization.
The core policy instrument at the heart of our Compliance Program, our Code of Conduct, is a written collection of the rules, principles, values, and employee expectations, that Bright Health considers significant and believes are fundamental to the success of our business. (View our Code of Conduct)
Healthcare fraud is of critical concern to the entire health care industry. According to estimates from the National Health Care Anti-Fraud Association 3-10% of what Americans spend on health care is lost to fraud every year.
We have a Special Investigations Unit (SIU) dedicated to matters of fraud, waste, and abuse. The SIU works aggressively to prevent, detect, identify, investigate, report, and stop fraud.
If you suspect fraud, please contact us through the options provided below.
Compliance, ethics, fraud, or privacy concerns can be reported anonymously to Bright’s Ethics and Compliance Resources 24 hours a day, 7 days a week, 365 days a year. Phone numbers and links to our compliance resources are listed below:
Anonymous reporting app
Keyword: brighthealthgroup | Detailed Instructions
English-speaking USA and Canada: 855-208-3766
Spanish-speaking USA and Canada: 800-216-1288
Spanish-speaking Mexico: 01-800-681-5340
French-speaking Canada: 855-725-0002
firstname.lastname@example.org (must include company name with report)
(215) 689-3885 (must include company name with report)